Crushed Leaf

We ship using trusted carriers such as USPS (for the United States), DHL, FedEx, UPS (for Europe and other regions). For bulk orders, ground transport with local logistics partners is often arranged.
Delivery time depends on the service you choose. By default, we select the most reliable and cost-effective option for your shipment.

Kratom quality depends on natural factors (growing region, harvest season) and processing methods. To maintain consistency:

• We work exclusively with experienced farmers.
• Each batch = 500 kg, blended using industrial mixing machines to ensure uniform powder.
• Every batch is lab-tested for alkaloid levels, heavy metals, and microbial safety.

This system ensures you always receive stable, reliable, and premium-grade kratom.

Scientific studies suggest:

• Lower doses (≈ ≤5 g): often associated with stimulating effects such as energy and focus.
• Higher doses (≈ 5–15 g): typically linked to calming effects like relaxation and pain relief.

⚠️ Effects vary between individuals depending on metabolism, formulation, and dosage.

Legality varies by country. Please check your local regulations before ordering.

• United States: Legal in most states, but restricted in a few.
• Europe: Varies between countries (some allow imports, some restrict).

👉 If you’re unsure, our export team can help you confirm legal requirements in your country.

If your order is shipped from our local stockist/warehouse in your country, you won’t have to worry about customs — delivery is handled domestically.

If shipping directly from Indonesia:

• Official Exporter – Borneohale is licensed by the Indonesian Ministry of Trade for kratom export.
• Experienced Partners – We work only with trusted freight forwarders specialized in kratom.
• Direct Coordination – You’ll be connected with our shipping agent for smooth communication.

This minimizes customs risks and ensures your products arrive safely.

Common reasons include:

• Kratom is restricted or illegal in your country.
• Incomplete documentation (e.g., phytosanitary certificates required in India).
• Importer’s name is blacklisted.
• Outstanding import taxes or unpaid duties.
• Negative inspection results (e.g., contamination).
• Unpaid demurrage fees if inspection delays occur.

✅ To prevent this, Borneohale always provides full documentation and independent lab test results with every shipment.

• Large orders: Wire Transfer (T/T) and Letter of Credit (L/C).
• Small orders: Bitcoin and other trusted international payment apps.

❌ We do not accept PayPal or high-risk payment methods.
👉 Contact our sales team to find the most convenient option for you.

• No minimum order if the product is available at our overseas warehouse/stockist.
• Direct shipments from Indonesia: minimum order is 500 kg (1 batch).

This way, you can start small with local stock or scale up with bulk orders from Indonesia.